Meet The Team


We believe that our employees are critical to providing out customers in and around Chandler with memorable plumbing services on every call. As a result of their dedication to upholding the quality of service that has kept us in business since 1968, we have been able to continue serving our community proudly. Many clients in Arizona have used us, exclusively, as their primary plumbing company for the last 2 decades. So below, we are proud to represent our employees who make ABC Plumbing and Rooter your local family plumbing company!

William “Bill” Chiusano – Founder, CEO, GM

ABC-Plumbing-And-Rooter-Meet-The-Team-Bill-Chiusano Born in Brooklyn and raised in New York City, Bill began working in the plumbing industry at the age of 15. While attending College in New York City, he worked full-time in the plumbing industry for homes in Long Island, Brooklyn, Queens, the 5 boroughs, and Manhattan. After establishing a successful plumbing company in New York, Bill relocated to Arizona at the age of 28 to continue providing exceptional services to residents in and around Chandler, AZ.

Bill Specializes In Both Residential & Commercial:

  • Renovations
  • Emergency Services
  • Kitchens
  • Bathrooms
  • Boilers
  • Hydronic Heat
  • Drain Cleaning

Personal Interests:

Bill enjoys spending time with his family, especially the first lady in his life, with whom he just celebrated his five-year anniversary. He also enjoys piloting, martial arts, guitar, culinary arts, auto racing, and his three dogs Vince and Mia (Rottweiler) and Woogie (Parson Russell Terrier) a.k.a. Nitro, the office mascot.

Goals Working With ABC:

With over 20 years of experience in Arizona, Bill is a certified master plumber with 32 years experience is the plumbing industry. He is dedicated to providing “above your expectation,” services to all of his customers. He is also determined to providing a safe, productive, challenging, and exciting environment for all employees and their family members.

Katherine “Kat” Honsik – Office Administrative & Customer Service Rep.

ABC-Plumbing-and-Rooter-Meet-The-Team-Kat- Katherine Honsik is an Arizona native dedicated to providing customers with the very best experience when dealing with ABC Plumbing and Rooter. Through her past customer service and concierge service experience, she is able to create a memorable and flawless experience for all customers calling ABC.

Katherine Specializes In:

  • Customer Service
  • Concierge Service
  • Expert Communications
  • Customer Experience

Personal Interests:

In her free time, Katherine enjoys social economics and ethnic foods. Additionally, as a result of her past experience in the aviation field, she enjoys spending her free time focusing on aviation and honing her skills as a private pilot.

Goals Working With ABC:

While working with ABC Plumbing and Rooter, Katherine’s goals are to help ABC maintain the level of customer service they specialize in. She wants to continue to be a part of the “we” team, and instill their ideology that integrity isn’t watered down. She is also focused on creating seamless communication between clients, field technicians, and the office.

Favorite Part Of Working With ABC:

Katherine’s favorite part of working with ABC is being a part of it all. She said, “For years it has been a pleasure to be part of a company who consistently raises and sets the bar for the industry.” She continued to state that she is, “very grateful to be part of this vision.”

Chrystal Madril – Dispatcher, CSR, Office Administrator

Chrystal Madril

Chrystal Madril is a 40 year resident of Arizona, originally from Pennsylvania. Chrystal currently resides in Chandler along with her husband of 26 years, her three sons, and her three dogs. She began working at a young age and was quickly promoted to a leadership position. With over 13 years of experience in dispatching, and strong managerial skills, Chrystal brings organization and skill to her position at ABC Plumbing & Rooter.

Chrystal Specializes In:

  • Customer Service
  • Dispatching
  • Management

Personal Interests:

In her free time, Chrystal enjoys spending time with her family. They enjoy family bonding, and love a good movie. Chrystal is also an expert baker in her spare time. According to various technicians, she bakes “a mean chocolate chip cookie.”

Goals Working With ABC:

As a customer service representative and dispatcher, Chrystal is concerned with providing the very best experience for all customers of ABC Plumbing and Rooter. Her goal is to ensure that all technicians have everything they need to ensure all jobs are performed smoothly and perfectly every time.

Favorite Part Of Working With ABC:

For Chrystal, working with ABC is a wonderful experience that is both rewarding and enjoyable. She says, “I enjoy working for ABC because it’s like one big family working together towards one goal, providing the best services in the Valley.”


David Honsik

David Honsik

David Honsik is a 1 year resident of Arizona, originally from Mesa, AZ. David currently has 5 years experience in the plumbing industry.

David Specializes In:

  • Residential Service

Personal Interests:

In his free time, David enjoys snowboarding, aviation, and baseball.

Goals Working With ABC:

As a plumbing technician, David hopes to become a full time technician so he can put his experience to good use. Favorite Part Of Working With ABC: For David, ABC Plumbing has taught him integrity, loyalty, and leadership. He looks forward to learning and progressing in the plumbing field.

Woogie a.k.a. Nitro – Office Mascot

Woogie Woogie, also known as Nitro, is the ABC plumbing and Rooter mascot. He is a 4 year resident of Arizona, and is dedicated to inspiring smiles and enthusiasm from all the employees at ABC. Woogie is happy to be showing up every day and giving 100% to office spirit!

Woogie Specializes In:

  • Inspiring smiles and enthusiasm
  • Tail Wagging
  • Walks
  • General cuteness

Personal Interests:

As a dog, and office mascot, Woogie enjoys the finer things in life. He is a people person and happiness enthusiast. He enjoys long walks, regular petting, and a good meal at the end of the day.

Goals Working With ABC:

For Woogie, his number one goal at ABC Plumbing and Rooter is to help all employees remember the simpler things in life. He hopes to continue encouraging plumbers and office staff alike to take time out of their days to smile and enjoy the day.

Favorite Part Of Working With ABC:

For his favorite part of working with ABC, Woogie was able to give his own statement. He said, “I have been the office mascot for four years and always love spending time with the staff. Especially when it’s breakfast meetings or lunches!” When asked about his favorite meal, he quickly barked “Carne-asada!”